Frequently Asked Question

Why does my phone show ‘no service’ or ‘invalid SIM’?

Follow these troubleshooting steps:

  • Restart your phone after inserting the SIM card.
  • Ensure the SIM card is inserted correctly.
  • Try inserting the SIM in another phone to verify if the issue is with the device.
  • If the issue persists, please contact our Customer Service team at [email protected] or via www.okay2go.com/contact-us/.

For more details or specific issues, please send your enquiry at [email protected] or via the contact form at www.okay2go.com/contact-us/.

Still have questions?

If you still have a question, you can submit a support request here.   Contact Support